Privacy Policy

How we collect, use, share, and protect your personal information when you visit or purchase on the Jhonny Nortè website.

Effective August 13, 2026

About This Policy

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://jhonnynorte.com website (the “Website”) operated by Balanex Media Group, a DBA of Balanex, LLC, a limited liability company formed in Wyoming, United States (“us,” “we,” “our”), as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users, customers, subscribers, and others who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.

What Information We Collect and Store

We collect and store information that you provide through the Website and information generated through your interaction with the Website, subject to the services and technologies actually enabled on the Website.

Personal information that may be collected includes:

  • Name
  • Postal or shipping address
  • Billing address
  • Phone number, when provided
  • IP address
  • Email address
  • Device identifier
  • Online identifier
  • Payment-related information processed in connection with purchases
  • Browsing history
  • Search history
  • Information regarding your interaction with the Website
  • Information regarding your interactions with advertisements
  • Geolocation information, where enabled or permitted
  • Social media user ID, where applicable
  • Information regarding your interaction with embedded videos or media
  • Other information that you voluntarily submit through forms, purchases, subscriptions, customer-support requests, or similar Website features

Payment information may be processed by Shopify, Shopify Payments, payment processors, financial institutions, or other payment-service providers used to complete a transaction. Balanex Media Group does not require customers to send payment-card security codes or other sensitive payment credentials by email.

With Whom We Share Your Personal Information

We may share personal information with categories of third parties that help us operate the Website, provide products or services, process transactions, communicate with visitors and customers, analyze Website performance, prevent fraud and abuse, fulfill orders, deliver digital or physical products, provide embedded media, or perform marketing and advertising functions.

These categories may include, as applicable:

  • Website and ecommerce platform providers (including Shopify);
  • Payment processors and financial institutions;
  • Merchandise production and fulfillment providers (including Printify);
  • Shipping carriers and logistics providers;
  • Email and communications providers;
  • Analytics providers (including Google Analytics);
  • Advertising and remarketing providers (including Google and Meta);
  • Fraud prevention, security, and spam-prevention providers;
  • Embedded media, music, video, and social-platform providers (including YouTube and Spotify);
  • Professional advisers and service providers;
  • Government agencies or other parties when disclosure is required or permitted by law; and
  • Business successors or counterparties in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction.

We do not share a person’s consent to receive SMS messaging with third parties or affiliates for the purpose of automatically opting that person into another company’s SMS program.

How We Protect Your Personal Information

We have implemented measures intended to protect and safeguard personal information, including:

  • Limiting the amount of personal information that we collect to information reasonably needed for our operations;
  • Using SSL encryption or other secure technologies when receiving or sending personal information beyond internal networks; and
  • Destroying and/or deleting personal information once we no longer need it, subject to applicable legal, accounting, fraud-prevention, dispute-resolution, contractual, and operational retention requirements.

Sale of Your Information

We do not sell your personal information. Please see the Your Rights section below and the Website’s Privacy Rights and Your Privacy Choices pages for additional information about exercising privacy rights that may apply to you.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website uses cookies and similar technologies. Please visit the Website’s Cookie Policy and available cookie and privacy controls to learn more about the cookies and similar technologies used, why they are used, and the choices available to you.

Children’s Privacy

This Website is intended for use by a general audience and does not offer services directed to children. If a child whom we know to be under the age required by applicable law submits personal information to us, we will handle that information in accordance with applicable law and may use it only as necessary to respond, protect the child, comply with law, or remove the information as appropriate.

Analytics Programs

The Website uses analytics services to understand Website traffic, performance, and visitor interactions. Analytics providers may include Google Analytics. Google Analytics collects information about your use of the Website and may use that information in accordance with Google’s privacy policy. You may opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout or through applicable browser and device controls.

Advertising and Remarketing

The Website uses advertising, measurement, and remarketing technologies to promote Jhonny Nortè music, merchandise, releases, content, or related offerings and to measure advertising performance. Advertising providers may include Google and Meta (Facebook/Instagram).

Visitors may have choices through the Website’s cookie and privacy controls, browser settings, device settings, and applicable third-party advertising preference tools including:

Security and Spam Prevention

The Website and its ecommerce platform (Shopify) may use security, fraud-prevention, bot-detection, or spam-prevention services to protect the Website and its users. Shopify or Shopify-integrated services may independently use security and fraud-prevention technologies in connection with ecommerce, checkout, customer accounts, or privacy-request functionality.

Information Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing products and services, maintaining customer and transaction records, communicating with users, complying with legal and accounting requirements, preventing fraud and abuse, resolving disputes, enforcing agreements, and protecting our rights. Retention periods may vary depending on the type of information and the purpose for which it is processed.

Direct Marketing

We may use information that we collect about you for direct marketing purposes where permitted by law. Direct marketing may include communications concerning Jhonny Nortè music, releases, merchandise, events, content, offers, news, the Pulser community, or other Balanex Media Group offerings associated with this Website.

You may unsubscribe from marketing email using the unsubscribe mechanism in the communication or by exercising applicable privacy choices. Transactional, service, security, legal, purchase, account, or customer-support communications may still be sent where necessary even after you unsubscribe from marketing communications.

Your Rights

Depending upon where you reside, you may have rights with regard to your personal information. Select a right below to learn more.

Right to Access

You may have the right to access the personal information that we hold about you.

Right to Data Portability

You may have the right to receive the personal information that we hold about you in a portable and, to the extent feasible, readily usable format that allows you to transmit this information to another entity.

Right to Transmit to Another Provider

You may have the right to ask us to transmit your personal information to another provider where technically feasible and where applicable law provides such a right.

Right to Correct

You may have the right to request that we amend or correct information that we hold about you.

Right to Withdraw Consent

You may have the right to withdraw consent to processing where consent is the applicable legal basis.

Right to Restrict Processing

You may have the right to request that we restrict certain processing of your personal information.

Right to Delete

You may have the right to request that we delete some or all of the personal information that we have collected about you, subject to applicable exceptions.

Right to Lodge a Complaint with an Authority

You may have the right to lodge a complaint regarding our collection, sharing, and processing of personal information with a competent authority in the proper jurisdiction.

Right to Lodge a Complaint with Us

You may have the right to lodge a privacy complaint directly with us at policies@jhonnynorte.com.

Right to Opt Out of Direct Marketing

You may have the right to opt out of the use of your personal information for certain direct-marketing purposes.

Right to Opt Out of Sale

You may have the right to opt out of sales of your personal information where applicable. We do not sell your personal information.

Right to Opt Out of Location Tracking

You may have the right to opt out of or limit certain location tracking where applicable.

Right to Opt Out of Profiling

You may have the right to opt out of certain profiling in furtherance of decisions that could produce legal or similarly significant effects, where applicable.

Right to Opt Out of Automated Decision-Making

You may have the right to opt out of certain automated decision-making uses, where applicable.

Additional state-, country-, or region-specific rights are described on the Website’s Privacy Rights page. The Website also provides a privacy-choice page at Your Privacy Choices.

Exercising Your Rights

You may exercise applicable privacy rights by contacting:

Data Privacy
Balanex Media Group
policies@jhonnynorte.com

You may also use any privacy-request form or privacy-choice mechanism made available on https://jhonnynorte.com.

We may need to verify your identity before completing certain requests. Verification information may include name, address, phone, email, order or account information, or other information reasonably necessary to verify the request.

We will respond to privacy requests within the period required by applicable law. We may deny or limit a request where an exception under applicable law applies.

Complaints

Residents of jurisdictions that provide a right to complain to a supervisory or privacy authority may do so in accordance with applicable law.

Residents of the United Kingdom may lodge a complaint with the United Kingdom Information Commissioner’s Office. Residents of Canada may have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada or another applicable provincial privacy authority.

Privacy concerns may also be submitted directly to policies@jhonnynorte.com.

Accountability

The following function is accountable and responsible for privacy practices and procedures relating to the Jhonny Nortè Website:

Data Privacy
Balanex Media Group
policies@jhonnynorte.com

Location of Data Processing & Transfers

Data processing activities may take place in the United States and in other jurisdictions where Shopify, fulfillment providers, payment providers, technology providers, service providers, or other authorized processors operate. Where applicable law requires safeguards for international transfers, we or our service providers may rely on recognized transfer mechanisms such as standard contractual clauses, adequacy decisions, or other lawful safeguards.

Third-Party Websites

This Website may contain hyperlinks to websites operated by parties other than us. We do not control third-party websites and are not responsible for their contents or privacy practices. Our inclusion of a hyperlink does not necessarily imply endorsement of the material on that website or an association with its operator.

Do Not Track and Privacy Signals

Do Not Track (“DNT”) is a browser preference that can communicate a user’s tracking preference. The Website may also recognize legally required or supported privacy-choice signals through Shopify or other technologies where applicable. Visitors should also use the Website’s cookie and privacy controls and the Your Privacy Choices page where available.

Questions

If you have any questions about this Privacy Policy, please contact us at policies@jhonnynorte.com.

Changes to This Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of changes by posting the updated Privacy Policy to https://jhonnynorte.com and by taking any additional steps required by applicable law.